Wave Broadband May 1, 2024

Apply Via Email

Prefer to apply through Email? Please download and complete application form, emailing along with scans of your identification and eligibility documents to ifdocuments@astound.com

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Download Application

Personal/Photo Identification

Public Assistance Documentation

Please upload one (1) form of Primary identification OR two (2) forms of Secondary identification:

PRIMARY IDENITIFICATION

  • Current US, Mexican or Canadian driver’s license or state photo ID or expired photo driver’s license which is not more than five (5) years old from the expiration date.
  • Current US Passport
  • Current Foreign Country Passport
  • Current photo US Military ID/Merchant Marine card
  • Current photo US Military Dependent card
  • Valid Resident Alien Card Permeant Resident Card (INS Form I-551)
  • Certification of US Citizenship (N-560 or N-561)
  • Certification of Naturalization (N550, N-570, or N578)
  • Employment Authorization Documentation (INS Form I-688 or I-766)
  • Photo employment ID card issued by US Government agency prison ID cards are not acceptable
  • Current Welfare/Social Services photo ID card

 

SECONDARY IDENITIFICATION

  • Non-photo driver’s license
  • US Department of State Non-Immigrant Visa
  • Social Security card
  • Court demand in applicant’s name – must contain full name, date of birth (DOB), court seal
  • Examples: Marriage certificate, Divorce degree, Legal name change
  • Current weapons or gun permit with photo
  • Current school photo ID card
  • Medicare/Medicaid card

FILE FORMATS
The following file formats are accepted with maximum file size of 7 MB each.

  • .JPG (JPEG Image File)
  • .TIFF (Tagged Image File Format)
  • .GIF (Graphical Interchange Format File)
  • .PNG (Portable Network Graphic)
  • .PDF (Portable Document Format File)
  • .DOCX (Microsoft Word Open XML Document)
  • .DOC (Microsoft Word Document)

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Please upload one (1) or more of the following forms of assistance program documentation. Documents must be from 2023 or 2024:

  • MEDICAID: card or most recent eligibility letter for an adult in your household.
  • Public housing assistance documentation such as your lease, housing assistance payment (HAP) contract, or eligibility documentation from HUD.
  • SNAP: letter indicating you are approved for Supplemental Nutrition Assistance Program benefits.
  • TANF: eligibility letter for Temporary Assistance for Needy Families.
  • SSI: eligibility letter for Supplemental Security Income.
  • NSLP/Head Start: copy of a letter indicating current participation in the National School Lunch Program or Head Start, with your child’s name, the school name, and the address of where you are requesting service.
  • LIHEAP: letter confirming your eligibility for Low Income Home Energy Assistance Program.
  • WIC: eligibility letter for the Women, Infants, and Children program.
  • FEDERAL PELL GRANT: (Colorado and Illinois only) documentation from your community college’s financial aid office.
  • VA PENSION: veterans pension eligibility determination letter from the Veterans Administration.
  • Tribal assistance eligibility letter, including TTANF, FDPIR, etc.

FILE FORMATS
The following file formats are accepted with maximum file size of 7 MB each.

  • .JPG (JPEG Image File)
  • .TIFF (Tagged Image File Format)
  • .GIF (Graphical Interchange Format File)
  • .PNG (Portable Network Graphic)
  • .PDF (Portable Document Format File)
  • .DOCX (Microsoft Word Open XML Document)
  • .DOC (Microsoft Word Document)

Close

50 Mbps internet $9.95 + 3 months free 150 Mbps internet $19.95 + 3 months free
*Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. See astound.com/yourspeed for why speeds may vary. To view Astound’s FCC Network Management Disclosure see astound.com/policies-disclaimers. Modem required for Internet service. No contract required. Subject to availability. Restrictions apply. Internet First Program available to qualifying households as outlined in the terms and conditions. Offer limited to 50 Mbps or 150 Mbps Internet service, standard modem, Wi-Fi only and free standard installation only. Where 150Mbps is not available, 100Mbps will be offered. Whole Home WiFi available for $5/mo. for 12 mos. and includes up to 2 eero devices. Regular rates apply thereafter. Minimum Internet speed of 100 Mbps is required for Astound TV service. Offer available to residential subscribers who meet specific eligibility criteria. Taxes extra. Pricing is subject to change. 3 free months applies to months 1-3 of service. Advertised price applies to a single outlet. If a customer is determined to be no longer eligible for the Internet First program, regular rates will apply. Subject to Internet First Program terms and conditions. Visit internetfirst.com for full program details and terms and conditions. Any additional services, equipment, premium channels & other tiers of service are subject to an additional charge, regular increases and a credit check. ‡Astound Internet is powered by fiber and connected to the premises via coaxial connection. ©2024 Astound Broadband. All rights reserved.